![]() The exposed information varied for each of the affected customers, but T-Mobile said it could include “full name, contact information, account number and associated phone numbers, T-Mobile account PIN, social security number, government ID, date of birth, balance due, internal codes that T-Mobile uses to service customer accounts (for example, rate plan and feature codes), and the number of lines.” The American mobile operator said the bad actors did not gain access to call records or affected’ personal financial account info, but personally identifiable information has been exposed, which could result in identify theft issues. “In March 2023, the measures we have in place to alert us to unauthorised activity worked as designed and we were able to determine that a bad actor gained access to limited information from a small number of T-Mobile accounts between late February and March 2023,” the operator stated. In its breach notification letters sent to impacted customers on Friday 28 April 2023, T-Mobile said that this latest incident only affected 836 customers. This is the second breach for T-Mobile this year, after it admitted in January that attackers had stolen data on 37 million customers, including billing addresses, phone numbers, email, dates of birth and T-Mobile account numbers.Īnd to make matters much worse, T-Mobile has witnessed an embarrassing large number of breaches of its corporate systems over the last eight years.īut this latest breach is perhaps smaller than previous breaches. Review the Office of Consumer Affairs and Business Regulation Consumer’s Check List for Handling Identity Theft: If you are a T-Mobile customer, you can find more information about the data breach here: USA is once again in the headlines for yet another breach involving customer data – making this its second data breach in 2023 alone.īleeping Computer reported that T-Mobile had discovered that attackers had gained access to the personal information of hundreds of customers for more than a month, starting from late February 2023.Consider engaging a credit monitoring service (if your social security number has been compromised you are legally entitled to 18 months of free credit monitoring services).Check your financial statements to make sure that all transactions were authorized by you.Read through each report to make sure that all of the information that is listed is correct: name, address, date of birth, lines of credit. Run a credit check with all three of the credit bureaus, Equifax, TransUnion, and Experian. ![]() If a company you do business with has had a data breach, and you have reason to believe that your personal information has been compromised, there are steps you can take to protect yourself: Data breaches can be the result of criminal cyber-activity, such as hacking or ransomware, or because of employee error, such as emailing information to the wrong person. According to T-Mobile this latest incident affected a “small number of customers (less than 0.2%).”Ī data breach is the unauthorized acquisition or use of sensitive personal information that creates a substantial risk of identity theft or fraud. ![]() Other breaches occurred in March 2020, and in 2019 and in 2018. This is the fourth data breach the “un-carrier” has had in the past few years. If you have not been notified, you likely are not impacted by what happened. The company said it is notifying those affected. T-Mobile apologized to customers and said they take the security of your information seriously. None of your financial data (including credit card information) or social security numbers was involved, and no passwords were compromised.”Ĭompromised information includes consumers’ name, phone number, account number, and billing address. We promptly reported this to authorities. In a letter posted on their website, T-Mobile said: “Our Cybersecurity team discovered and shut down malicious, unauthorized access to some information related to your T-Mobile prepaid wireless account. Calling all T-Mobile customers, your mobile carrier has announced a data breach which might impact you.
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